Generic Privacy Notice

Made with Intent Privacy Notice

Our contact details

Name: Made with Intent Limited

Address: C/O Langtons, The Plaza, 100 Old Hall Street, Liverpool, United Kingdom, L3 9QJ

E-mail: [email protected]

How we use your information

This privacy notice informs you what to expect when Made with Intent collects personal information about you.

We only collect personal information when you provide it to us, or you have given permission to a third party to share information with us.

We only use data captured in relation to the provision of services from Made with Intent - whether that’s to keep you up to date with relevant services and updates from Made with Intent, as part of contact follow-ups or as a part of the provision of a service offered by us.

This policy applies to

  • Data collected from visitors to the madewithintent.ai website
  • Data collected from visitors to the merch.madewithitnent.ai website
  • People who use our services
  • Data provided via third parties
  • Job applicants and current an former employees

The type of personal information we collect

Personal data, or personal information, means any information from an individual can be identified.

We may collect, store and transfer the following types of data from you:

  • Identity data such as your name, business name and job title
  • Contact information such as your telephone number, email address, billing and delivery address
  • Transactional data including details about payments to and from you and details of products and services you purchase from us
  • Browser data including IP address, time zone, browser type, device type and operating system and clickstream data
  • Any other information you choose to provide via forms submitted on our website, as part of a contractual agreement or via third parties

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have requested a subscription to a newsletter or regular updates from Made with Intent via the madewithintent.ai or merch.madewithintent.ai websites
  • You have entered into a contractual agreement with us to use our services
  • You have shared your personal data with us directly or via a careers platform in relation to a job posting
  • You have purchased goods or services from Made with Intent

We may also receive personal information indirectly, from the following sources in the following scenarios:

  • You have shared your identity and contact data with a third party and consented for that information to be shared with us e.g. you subscribed to a Webinar, event or gave us your contact information at a conference

We use the information that you have given us in order to

  • keep you up to date with relevant services and updates from Made with Intent
  • as part of contact follow-ups
  • or as a part of the provision of a service offered by us

Sharing personal data

We take your privacy very seriously and will never disclose, share or sell your data without your consent unless required to do so by law.

In order to provide services to you, information you provide to us may be transferred to one a number of trusted third party data subprocessors including Google Cloud (Google Workspace), web hosting providers, trusted payment processing providers, delivery providers and marketing and CRM providers.

Data processed via data subprocessors may be processed outside of the EEA.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

How we store your personal information

Your information is securely stored. Identity data, contact data and transactional data, or other personal data provided to us via our websites or via third parties, may be retained for up to 6 years to ensure we’re compliant with UK tax law.

Personally identifiable website data is retained for not longer than 2 years.

We will then dispose of your information by destroying the data we hold.

Made with Intent Platform

Made with Intent may be commissioned to act on behalf of customers (the Controller) as a data Processor to collect anonymous, non-personal data for the purposes of driving personalisation and analytics insights.

You can find out more information about the types of data we collect in our Product Wiki.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
  • Please contact us at [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Website Cookie Policy

Made With Intent uses monitoring and tracking technologies, such as cookies, local and session storage, pixels, tags and scripts (collectively 'cookies') to improve the performance of our website, our product platform and our customers' websites (collectively referred to as 'services'), and in order to offer users an improved experience (e.g. through personalisation).

This policy details the cookies we use and their intended purpose.

What are cookies?

Cookies are small pieces of text sent to your browser by a website you visit. They help that website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you.

The Cookies We Use

Essential or Strictly Necessary Cookies

Required for the services to function and cannot be switched off.

Analytics or Performance Cookies

These cookies allow us to measure and understand the performance of our site and offer support to customers. These aggregated visitor analytics to help us improve website usability, but are not associated with personal identifiers.

Disabling these optional cookies mean we lose crucial feedback to enhance user experience.

  • Clearbit
  • Google Analytics
  • Google Ads
  • Hubspot

Marketing or Targeting Cookies

These cookies may be set by our customers or advertising partners. They are used to track on-site behaviours and uniquely identify your browser / device.

They may be used to drive personalisation campaigns or relevant adverts. If you do not allow these cookies, your on-site behaviours will be less personalised and any advertisements or promotions less targeted.

  • Google Ads
  • Hubspot
  • LinkedIn
  • Meta
  • TikTok

Useful links

By clicking “Accept” you agree to the storing of cookies on your device to enhance site navigation, analyse site usage and assist our marketing efforts. It's also required for live chat. View our Privacy Policy for more information.