Intent in a tent! February 24th 2026, at the O2, London. Sign up now
Intent in a tent! February 24th 2026, at the O2, London. Sign up now
Intent in a tent! February 24th 2026, at the O2, London. Sign up now
Use Case

Abandon Emails 
with Intent

Follow up with visitors who showed purchase intent but may not return on their own. Leave the rest alone.
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Email Engagement Intent image
65%
Increase in campaign impact
Abandon Emails Use Case

Why send abandon emails with Intent?

Without intent...

Abandonment emails tend to take a one-size-fits-all approach. Broad triggers, like viewing products or adding to cart, see an email sent to every visitor hitting the criteria.

Ignoring intent means many emails frustrate customers. But irrelevant emails or overusing discounts doesn’t just fall flat. It harms brand, eats into profitability and drives unsubscribes.

...and with Intent

Made With Intent allows you to only send abandonment emails to appropriate visitors. At the right time. With content personalised to affinities or likelihood to return.

Why risk annoying people who are not ready to buy? Why throw discounts at visitors who are likely to return by anyway? Adding intent to your abandonment emails means you don’t have to.

VS

“We used to do one-size-fits-all emails. Now we match message to mindset. That shift came directly from using intent segments.”
Image of Meera Roy
Meera Roy
Head of Product, Signet Jewelers

Simple ways to optimise abandon emails with Intent

Understand email performance

Segment abandonment emails by buying stage, affinities or intent segments to prioritise accordingly.

Target abandon cart emails at purchase intent

Only send your abandon cart emails to visitors who showed purchase intent are unlikely to return on their own.

Trigger abandon browse emails for real affinities

Only trigger browse abandonment campaigns for visitors who have a genuine interest in products.

Personalise content and incentives

Tailor the messaging, design and offer within your abandon emails depending on the segment or product category.
Collin Intent coach image
Hello 👋 I’m Colin, your Intent coach
Let me know if you have any questions about using Intent in your day-to-day workflow
Get in touchGet in touch
Integrations

Works with (or without) 
the tools you already use

Treating every visitor the same doesn‘t have to be the default

See how Made With Intent can help you create more impact by adapting your experiences to real-time needs.
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